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FORUMS > EON Plugins and Import Forum > EON Raptor for 3dsMAX 2009: Troubleshooting with activation
RE: EON Raptor for 3dsMAX 2009: Troubleshooting with activationtop^
Pablo Zanotti
Username: pazanotti
Posted: Fri 26 Jun, 2009 4:34 PM
3309 days ago
Location: Argentina
Deleted

Hello, I am trying to activate Raptor for 3dsMAX2009, but after completing the onlien form, internet explorer doesn't find any page, and I don't get any e-mail with the activation code. Can you help me?

Thanks!

Pablo.

RE: EON Raptor for 3dsMAX 2009: Troubleshooting with activationtop^
Ray Osborne
Username: rayo3d
Posted: Fri 7 Aug, 2009 11:27 PM
3267 days ago
Location: United States
Default

I saw the other post first but I will add my response here as well.

 

If this is occurring after you installed 6.1.1 but Raptor was working previously, it is due to a new file added to your FlexLM folder called eon_raptor.dat. Normally, your license.dat file contains the code for Raptor but the latest version now adds this new file which overrides that code. Simply rename the extention of the eon_raptor file (I changed it to eon_raptor.olddat) or move/delete it from the FlexLM folder. As long as your license.dat file has a valid code, Raptor should start functioning again. If that does not correct it, I would try adding a support ticket. I had one open with this issue and you are welcome to refer to it in yours if it will help. The ID ticket is 720.

I hope that helps
Ray

 

RE: EON Raptor for 3dsMAX 2009: Troubleshooting with activationtop^
jumriani kadir
Username: anikadir
Posted: Tue 18 May, 2010 9:03 AM
2983 days ago
Location: Indonesia
Deleted
RE: EON Raptor for 3dsMAX 2009: Troubleshooting with activationtop^
Arlinda Rocha
Username: linda
Posted: Tue 18 May, 2010 9:23 AM
2983 days ago
Location: Sweden
Administrators

Unfortunely there is a error with the online page, so for now send the mac address to support@eonreality.com and I will help you.

 

Kind regards

Linda